Support

Need urgent support?

Life-Link.app is not a replacement for emergency services (call 000 in Australia in an emergency). It does not provide medical advice or first aid.

If you or someone you know needs crisis support, these Australian services can help:

• Lifeline — 13 11 14
• Beyond Blue
• MensLine Australia

Account and data deletion

Life-Link.app lets you request deletion of your account and all associated data at any time.

How to request deletion

• In the app: Open Settings and use Delete my account (if available) to remove your account and data.
• By email: Send a request to support@life-link.app from the email address linked to your account. Use the subject line “Delete my account” and we will process your request.

What we delete

When you request account deletion, we delete your account and all associated personal data, including your profile, status history, emergency contacts, chat and timeline data, and any other data stored for your account. We do not retain copies after deletion except where required by law (e.g. for legal or audit purposes); any such retention will be for the minimum period required.

We aim to complete deletion within 30 days of your request. You will receive confirmation once the process is complete.